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Field Service
Discussion List
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Is there a way to delete inactive user sessionsSummary Is there a way to delete inactive user sessionsContent We have a user which has performed several logins without having logout. Since then, each times the user t… -
Unable to view all assigned activites under Activity tab in MobilitySummary Unable to view all assigned activites under Activity tab in MobilityContent Hello Team, Kindly suggest... I can only view 1st activity at a time instead of all a…Neha AbhayNarayan Singh-Support-Oracle 37 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Daily Extract -Zip fileSummary Daily extract settingsContent I see the daily extract zip file, but i can't seem to access the xml files individually ? Should i be able to download them individ…User_2025-02-03-20-04-02-291 46 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 -
Activity Event Filter ExpressionSummary Filter subscription activity events by userTypeContent Our client wants to monitor activity events for specific userTypes (like callcenter and servicecenter) Can…User_2025-02-04-12-26-21-727 31 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…User_2025-01-31-00-30-38-723 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-38-723
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OFSC TriggersSummary Field Service Trigger Information: Activity Delayed and Activity Prior UpdatesContent Hello Experts, I am working on use-case based on triggers that cover the fo…User_2025-02-03-22-01-17-623 43 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Format change in service_window_start property (OFSC 19C)Summary Format changed in propertyContent Dear, good afternoon, I need help from the experts ... for 5 days that the extraction process via api rest presents me with an …User_2025-02-03-22-04-56-632 40 views 0 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
Enable APIContent Hi, I have enabled the APIs in Configuration - Application. But I got the below error. Do I need to enable any other services? {"type": "http://www.w3.org/Protoc… -
There are no resolved addresses in the routeContent Hi, I have set some data in Address to show the map in Core Manage - Activity Screen. But I got the below message. In mobility also the location is not flagged. …
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Maps Geocoding IssueContent Hi, I have tried to change the Available Countries to UAE from US under Maps and Geocoding in Business Rules. When I tried to save, I got the below error and the…
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Deprecated Legacy Manage Configuration ScreenSummary How can I confirm I am prepared for the loss of legacy manage configuration?Content I have been trying to wrap my head around the deprecation of the legacy manag…User_2025-02-04-12-26-21-727 36 views 6 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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How to change the status of an activity in the pastSummary How to change the status of an activity in the pastContent Activity #### started a week ago by Technician and still it is in started status, we are unable to End…
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Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …
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How to set value of one drop down to other dropdown using JavaScript API.Summary Set Value of Drop down based on other dropdown (assume Both Dropdown has same values)Content Hello All I am trying to use JavaScript Desktop API to fetch Custom …
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to …
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UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSSummary UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSContent Good afternoon Any information related to this error please? https://www.screencast.com/t/vzH8I6iCk "UN…
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Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t…
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OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac…
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Hosted plugin - set_propertySummary Hosted plugin - set_propertyContent Hi guys, We have a hosted plugin configured in our client and we have a scenario that when this hosted plugin button is click…
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Routing 2nd truck role to same techSummary What are steps to route second truck role to same tech as firstContent What are the steps to take to have routing assign a work order to the same technician that… -
Oracle Field Service Cloud SOAP authenticationSummary With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed.Content With the August 2019 (19C) release, MD5 authenticatio…
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Format geolocation property for navigation in google mapsSummary Geolocation property results include lng: and lat: and will not find coordinatesContent Can we edit the information saved in a geolocation property for easy navi…User_2025-02-04-12-26-21-727 31 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Cannot create required inventory without modelSummary Cannot create required inventory without modelContent Hi, I created inventory types without specifying the model property to use, since in our context/business t…
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h…
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Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag…
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How to reprocess the fields from OFSC to CRMSummary How to reprocess the fields from OFSC to CRM when the status in OFSC is CompletedContent HI Guru's, The incidents were completed in the field Service, but in CRM…
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Queue assignment when creating a new incidentSummary How is the default queue assigned?Content When I manually create a new incident, I see that a specific queue value is chosen from the queues available in the dro…