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Field Service
Discussion List
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How to change the status of an activity in the pastSummary How to change the status of an activity in the pastContent Activity #### started a week ago by Technician and still it is in started status, we are unable to End… -
Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following … -
How to set value of one drop down to other dropdown using JavaScript API.Summary Set Value of Drop down based on other dropdown (assume Both Dropdown has same values)Content Hello All I am trying to use JavaScript Desktop API to fetch Custom …
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to … -
UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSSummary UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSContent Good afternoon Any information related to this error please? https://www.screencast.com/t/vzH8I6iCk "UN…
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Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t…
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OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac… -
Hosted plugin - set_propertySummary Hosted plugin - set_propertyContent Hi guys, We have a hosted plugin configured in our client and we have a scenario that when this hosted plugin button is click…
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Routing 2nd truck role to same techSummary What are steps to route second truck role to same tech as firstContent What are the steps to take to have routing assign a work order to the same technician that… -
Oracle Field Service Cloud SOAP authenticationSummary With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed.Content With the August 2019 (19C) release, MD5 authenticatio…
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Format geolocation property for navigation in google mapsSummary Geolocation property results include lng: and lat: and will not find coordinatesContent Can we edit the information saved in a geolocation property for easy navi…User_2025-02-04-12-26-21-727 31 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Cannot create required inventory without modelSummary Cannot create required inventory without modelContent Hi, I created inventory types without specifying the model property to use, since in our context/business t…
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h…
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Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag…
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How to reprocess the fields from OFSC to CRMSummary How to reprocess the fields from OFSC to CRM when the status in OFSC is CompletedContent HI Guru's, The incidents were completed in the field Service, but in CRM…
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Queue assignment when creating a new incidentSummary How is the default queue assigned?Content When I manually create a new incident, I see that a specific queue value is chosen from the queues available in the dro…
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Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …
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Position on Route dependencySummary How to link Position in Route just with Time SlotContent Our requirement is to just link Position in Route with Time Slot. That is time slots should determine th… -
Update a custom property via set_property Message scenarioSummary Updating the custom property which the change in Status of the PropertyContent Hello Experts, I am currently trying to update the set_property and are currently …
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Native application pluginSummary We want to Open a native application that does not have an urlContent Hi all, We want to Open a native application that does not have an url in android or ios, i…
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Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…User_2025-02-03-22-04-56-632 30 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Routing didn't pick the WorkOrderSummary Routing didn't pick the WorkOrder even though there was technician available in the GanttContent Hi Guru's, We have an issue in the instance, where the routing d…
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OFSC Demo Use CasesSummary OFSC Demo Use CasesContent Hello, Can anyone tell some of use cases in ofsc? One which im implementing is Integration Between OSC and OFSC. Likewise any such dem…User_2025-02-03-21-37-31-207 37 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…
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Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Users Reporting Consistent "Offline" ModeSummary Multiple users are experiencing an "Offline" message even when they are in areas with full serviceContent Has anyone experience widespread "Offline. Sync require…User_2025-02-05-03-47-41-435 18 views 1 comment 0 points Most recent by User_2025-02-03-21-22-33-570
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…