Field Service
Discussion List
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History API - how to create initial requestContent Hi All, I am trying to use History API. I am unable to create the initial token. Not able to understand how do I send the authentication details to get the first… -
Any way for interfaces (middleware) to fetch the daily extractsContent Hi All, Apart from scheduling reports and sending it to an email is there any way to send reports to particular file location and from there via SFTP middleware …
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Capacity API - calculate skillContent Hi, we have configured 2 Capacity Categories referencing one 'WorkSkill Group' each. The groups have overlapping Work Skill (e.g. Skill Remove is in both groups)… -
Any tool or utility to configure 40k+ resources and work zonesContent Hi All, Is there any tool/utility to configure 40k+ resources and work zones? Creating manual is almost impossible and also migrating from non-prod to prod is th…
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Issue with sequence of activities that are added.Content Hi All, I am facing an issue where when I add an activity to the route of a technician who already has an activity in his route(pending status), the new activity…
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Addition/Subtraction Mathematics operations in OFSCContent Hi All, Does any one know a work around to add or subtract 2 fields in OFSC so that they can be used in Message Scenario. I checked but couldnt find a direct way… -
Rest API - Get activity (using c#)Content Hello, I'm trying to connect Rest API to use "get activity", but the response is always "The underlying connection was closed". I already tried with "SecurityPro…
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Applying external styles/css on OFSC pagesContent Hi, Is there any possibility to apply external css/styles on the OFSC pages? We are trying to have OFSC pages as iframe on another web application, so we are try…
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Learned duration with stats package in same timeContent Hello From OFSC 16.8, it's possible to start the "Learned duration" (set the duration of activities from learned duration) only for one activity type. Before 16.…
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Access OFSC activity details page from CRM applicationContent Hi All, I am trying to access particular activity details page from CRM application. OFSC application is shown in an iframe within CRM application. Intention is …
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Potential Issue with Outbound NamespaceContent Hi, if i see the documentation and the WSDL of the Outbound API thenamespace of the request is defined as xmlns:urn="urn:toatech:agent" When I tested the outboun…
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How to disable "Change Password", "My Display" for a certain User Type on Manage screenContent Hi All, I want to disable "Change Password", "My Display" , "Logout" options for certain User Types using Manage Screens. As shown in the attachment, I want to h…
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Which mobile device are you using for OFSC?Content Hello, I'm wondering what kind of mobile devices you're using with OFSC? Do you have different experiences with different devices? We are in a process to buy new…
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OFSC Page Url in IFrame and Single SignOn API Integration OptionsContent Hi OFSC Team, We need to open OFSC Page URL in context of the existing web application either via IFRAME option or launch it in separate window. Please let me kn…
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Opening Native application from OFSCContent Hi , I am trying to configure OFSC to open an application which is installed in my mobile. As per the doc it ask to enter the URL to achieve the same. Please let…
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Start time mismatchContent Hi, I am getting a error as Start time mismatch. Has anyone got this error before. I am unable to find the reason for this error. Attaching the image for the sam…
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Technician location trackingContent Hi, I had a quick question on the current location tracking feature of the mobile technicians. While its known that, without smart location, it is not possible t…
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Routing is not working properlyContent Hi, I created a bucket and three groups in it which contains single resource in each group. Configured work zones for three groups and when I configured a routin… -
Integration Cloud Service approach for integration between OSvC and OFSCContent During recent release webcast (Feb 2017) we got to know Integration Cloud Service used for integrating OSvC and OFSC. Do we have configuration document which par… -
Single Sign on in OFSCContent Hi, Has anyone had any prior experience with implementing single sign on in OFSC with login request coming in from an oracle/non oracle CRM system. As a login po…
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Open a URL in a new tabContent Hi all, I have a requirement in which i have a 'hit URL' plugin which opens up a URL when a user hits this button. The issue i am facing here is that when the us…
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Custom Date PropertyContent Hi, Is it possible to create custom date & time property in "mm-dd-yyyy hh:mm:ss" format in Oracle Field Service Cloud I tried using regular expression but didn'…
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Setting a value of a field based upon value of another fieldContent I was wondering if there are rules or something in OFSC that would set the value of an enum dropdown field based upon the value of another enum dropdown field. A…
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Populating location information from GPS on the activityContent Hi All, We have a requirement where location GPS information needs to automatically populated on the activity when a field technician is creating an activity fro…Sandeep Thumati-124657 8 views 2 comments 0 points Most recent by Shaun Nicely - Helix Business Solutions
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Can customer use TOA Rel Feb 2017 internal plug-ins or are those only for Oracle product...Content http://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAADU/FAADU.pdf page 8. Internal plug-ins affect the behavior of the Oracle Field Service Cloud platform an…
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TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I … -
Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…
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Using OFS in an iframeContent Need help from OFS experts on this forum. Has anyone used OFS in an iframe within a different application? We are exploring this and would appreciate any help th…
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…