An activity in status "Not Done", is there a way to deactivate the URL link the Customer receives?

Summary:

When the Customer receives the URL link to evaluate the technician’s service and the activity for any reason is “Not done”, the link remains active.

 

Content (required):

N/A

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

N/A