Field Service
Discussion List
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Reporting Stopped Error in Resource TreeContent Hi , All of sudden while creating the activites in OFSC, we observed an error "Reporting Stopped Error' in resource tree. Can someone suggest why this happens an… -
Unable to display Custom properties in message scenariosContent Hi , We are able to send notifications via email to technicians when an activity is assigned. However, in the message pattern, we are not able to send some custo…
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How to view the Resource calendars for more than a month in OFSC Dispatch screenContent Hi, Currently, We can see the resource calendar only for a week in Dispatch Screen (Dispatch --> Daily). Is there any way to view resource calendar for a month o…
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List activities for a specific period in OFSCContent Hi, In OFSC, In dispatch screen we can currently view the available activities on a particular selected date. Is there any option to view activities for a specif…
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Is it possible to assign a single complex task to multiple technicians in OFSC?Version OFSC 17.2Code Snippet Hi,Is it possible to assign a single complex task to multiple technicians in OFSC? If so, please guide.
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Support Priority Service UsersContent Hi, Just wondering if there are any users of the Support Priority Service offering for Oracle Field Service Cloud? If so, what benefits you have found from using… -
File Storage UsageContent Hi, We have been trying to explore the functionality of report section of field service cloud. It would be great if some could explain me the functionality of Fi…Prashant Singh Bhadauria-122022 23 views 2 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Usage of Offline SynchronizationContent Hi , It would be helpful if someone could explain us the usage of Offline Synchronization . Please do share any documentation regarding it . Regards, Prashant Si…Prashant Singh Bhadauria-122022 8 views 2 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Usage of Filters in OFSCContent Hi, Currently we are using Filters in Routing for distinguishing the activities between various activity types. It would be helpful if someone could help us unde…Prashant Singh Bhadauria-122022 7 views 4 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Field Service Inbound API - Property not visible ErrorVersion Oracle Field Service CloudCode Snippet Property is not visible: 'appt_number' warning 69063 Property is not visible: 'customer_number' success update 0 Appointme…
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Sort Activities based on date propertyVersion 17.2Code Snippet Hi,We added a date field( i.e., Due Date) to the list view columns in the display-->activity screen. Is there any possibility to sort activities…
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History Tab - explain entriesContent In the History of an activity a lot of entries with rout updated are shown 29.08.17 11:59 route updated Final Travel: 0 29.08.17 12:23 route updated Final Travel… -
PAS (survey) format in OFSCContent Hi All, Can someone shed light on the survey format passed to the middleware? Thanks Shilpa Version 17.2
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Significance of the shift type On-callContent Hi, There is a shift type on-call. I have tried exploring it. What I understand is that we cannot assign any activities to the resource during the that shift. Su… -
Pass User name to external systemContent Hi All, I have a requirement where i need to pass the name of the person who has created the activity for the technician. I found an OOB field uname which i thin…
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Resource Type in Outbound MessageContent We have a requirement to send the Resource Type and a few other custom properties of Resource information back to upstream system but ptype only sends the ID of …
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Unable to delete a link TemplatesContent Hi, I am created a Link Template and after some time when there is no use of it,So i am trying to delete it but i can't able to do. Because there is no option to…
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Read only field in Activity layoutContent Dear Experts, There is a requirement where we want few fields to be read only once a specific activity type is selected while creating an activity in OFSC. But t…Vivek Kumar-123091 8 views 1 comment 0 points Most recent by Shaun Nicely - Helix Business Solutions
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Sending Sick resource back into bucketContent Dear Experts, We have a requirement that whenever a resource is sick during the day, his schedule is updated with Non-working reasons, then all the remaining act…
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Integration using SOA 12cContent Hi, We are facing an issue while setting up the integration with OFSC using SOA suite, wanted to check if anyone has faced this issue before and if this could be…
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bulk updates of activity types in OFSCContent Hi, Is it possible to bulk update "Activity Type" using REST or SOAP?
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XSL Transformation for dataContent Hi, I need to show data(history of data) on screen and for that just practice, I have two files xml (data file) and xsl for data to be view in html. Can anyone h… -
OAuth 2.0 using JavaContent Has anyone tried OAuth2.0 using Java? How do we pass the parameters client Id , client secret , grant type and all ? Please let me know if some had worked on thi…
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Adding Plugin to Core ManageContent Hey , We are trying to add plugin to core manage module . We tried creating plugin at Action Management using Entity as Activity and Base Action was left blank .…Prashant Singh Bhadauria-122022 14 views 2 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Not able to find Oracle Tap application for Mobile agent app on App Store of iTunesContent Not able to find Oracle Tap application for Service Cloud - Mobile agent app on App Store of iTunes Please help. Regards, Ketan Chaudhari
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Bulk Update Activities Using SOAP inbound APIContent Is it possible to bulk update activities using SOAP inbound API in ofsc?
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Permission Issue while Adding Required Inventory Using Soap APIContent Hi, We are trying to add the required inventory using SOAP API but we facing the permission Issues .
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How to copy value of equipment entity property field to activity entity property fieldContent Hi All, i am working on a requirement where i need to copy the value of a equipment entity property field to activity entity property field. for ex: i have a fie…
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Required Inventory using REST APIContent Hi, Is "model" attribute a mandatory field while assigning required inventories using bulk update of activities in OFSC with REST API? I have attached a screen s…
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Timestamp Capturing on Starting and Completion of an ActivityContent Hi, We need to capture Timestamp at the start and Completion of an activity using custom created button. Is there any way to fulfill this requirement? Thanks in …