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Field Service
Discussion List
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Update a custom property via set_property Message scenarioSummary Updating the custom property which the change in Status of the PropertyContent Hello Experts, I am currently trying to update the set_property and are currently … -
Native application pluginSummary We want to Open a native application that does not have an urlContent Hi all, We want to Open a native application that does not have an url in android or ios, i…
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Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…
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Routing didn't pick the WorkOrderSummary Routing didn't pick the WorkOrder even though there was technician available in the GanttContent Hi Guru's, We have an issue in the instance, where the routing d…
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OFSC Demo Use CasesSummary OFSC Demo Use CasesContent Hello, Can anyone tell some of use cases in ofsc? One which im implementing is Integration Between OSC and OFSC. Likewise any such dem… -
Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes… -
modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre… -
Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Users Reporting Consistent "Offline" ModeSummary Multiple users are experiencing an "Offline" message even when they are in areas with full serviceContent Has anyone experience widespread "Offline. Sync require…
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour…
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Not sure what is a small arrow head meansSummary Please can someone explains the meaning of some arrow head?Content Please can someone explains the meaning of some arrow head? In below screenshot. Version 19B
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Disabling activity 'Move' conditionallySummary Can we enable/disable Move action based on a certain field value?Content Can we enable/disable Move action based on a certain field value? Currently, user can mo…
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OFSC Triggers are taking too long to reach to OICSummary Its taking around 2-3min to reach OFSC to OICContent Its there a setting in OIC or OFSC to do instant integration flow execution in OIC? What I mean is that curr…
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Capturing Customer Inventory using BLOCK Type "customer_inventory"Summary Customer Inventory is not being returned using the BLOCK Type "customer_inventory"Content Hello, I am trying to return a list of the inventory in the customer po…
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get_capacity and get_quota_data for a date pickerSummary I'm trying to develop a date picker and get data from OFSC via SOAP APIContent Hi, We're trying to develop a date/time picker integrating with Oracle Field Servi…
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Dispatcher/Supervisor as a TechnicianSummary Dispatcher/Supervisor as a TechnicianContent Hi Experts, I have a requirement where Dispatcher can perform the activities by himself. Please find the attached sc… -
Azure MDM setup for OFSC Mobile appSummary how to show instance name/s as dropdown option/s on OFSC Mobile app(iOS App)Content We are trying to improve the overall deployment to Technicians by using the s…
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Is Field Service Integrated with Fusion Maintenance.Summary Is Field Service Integrated with Fusion Maintenance.Content Hi, Can we create Maintenance Work Order in Fusion Maintenance Module from the Service Request which … -
Holidays in OFSCSummary How holidays for two different countries work?Content We have both Canada and US technicians in OFSC. How can we manage holidays for these two different countrie…
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Core Application reportsContent Hello, Can I get the same reports to Core Application which were in Legacy manage (see attached picture)? Thanks, Antero Version 19B
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Why Numeric 1 is showing against Inventory Part ItemSummary Why Numeric 1 is showing against Inventory Part Item in mobile applicaitonContent Hi, I would like to know Why Numeric 1 is showing against Inventory Part Item i…
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with…
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Login Policies: Max SessionsSummary What is the significance of Max Sessions in Login PoliciesContent What is the significance of Max Sessions in the Login Policies. I understood it like, we cannot…
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IntegrationSummary Field Service Cloud and Siebel IntegrationContent Dear All, Can anyone give me info about Integration between Oracle Field Service cloud and Siebel? Any document…
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Remove create button for the creation of groupSummary Remove create button for the creation of groupContent Is it possible to remove crete button for the creation of group groups--> crete button) for a perticuler ty…
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Routing jobs together in the same streetContent Within our organisation, we have teams who proactively inspect our assets installed at customers properties. The objective is for the field resources to start at… -
Add Activity Type in Time ViewSummary The current activity type is blank. We want to make the Activity Type displayed on the 'activity bar' under Time viewContent Hi guys, We want to display the Acti… -
Routing to Unscheduled Bucket/TechnicianSummary Recurring Routing to push activities to buckets as "unscheduled"Content Hello, We currently create all activities to a "master" bucket. The bucket runs a recurri…