You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Now() Function in Customer Time Zone - Capture custom timestamps without Message Scenarios

Received Response
22
Views
3
Comments

Summary:

We capture timestamps of events inside of the Start and End/Not Done events by using a message scenario to set properties. This causes problems, however, because if the technician is offline this will not populate, and also there is a small delay in the values populating when doing it like this.

The Now() function could be used to immediately populate a property so that it is there on the device as soon as submitted, even when offline, however this comes by default at the resource time zone, where I need it at the customer time zone.

now('HH:mm z') will give me e.g. 10:30 +1

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!