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Field Service
Discussion List
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Changing login type from SSO to non-SSO for multiple users (bulk)Summary: Is it possible to change the login type from SSO to non-SSO for multiple users at once (group action)? Content (required): We recently had to temporarily switch… -
Alert based on SLA endSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): The customer is requesting an alert for when the time to attend the Work… -
Autorouting % and ReschedulingSummary: Content (required): Hi All, On the routing tab one of the tiles is Autorouting %. We want to know if rescheduling an activity in OFS counts as a manual move and…
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Integrating OFSC with Inventory Management SystemHi Gurus, Has anyone integrated OFSC with an Inventory Management System. I would like to know of the approach we can use to achieve this. How will we be able to bring t…
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What is the meaning of some values received on gpstracks Data Set ?Summary: As per this documentation, I see the Status field on the gpstracks Data Set have the possible values: 0, 1, 2, 4 and 8. However, I am receiving some different s…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle -
String length validationSummary: String length validation Content (required): Hello community; Do you know if there is an operator or expression that can be used in the validation rules of the … -
Is it possible to limit sessions to an user?Summary: Restrict sessions to an OFS user. Content (required): I want users to be unable to log in more than one device simultaneously Version (include the version you a… -
Resource name in activity details & search functionSummary Looking for a field, which would include bucket's or technician's name to provide quick information where activity isContent Hello, I'm looking for a field, that… -
What is the Placeholder structure for Glossary Items?Summary: I'm trying to edit some default messages in OFS via the Glossary. For instance I'm trying to change the "move" message for the mobile user. Content (required): … -
I need a Report to show all Resources with their Work Skills and Work ZonesSummary: I want to extract a report that contains all resources and their respective Work Skills and Work Zones associated. Content (required): **This post was created a…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Can I pass the value of a property via the Parameters section to a custom form ?Summary: I am trying to send the value of another property as the contents of a given property when invoking a custom form, e.g. ACTIVITY_NOTES = appt_number, so that wh…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Can I search for activities using their creation date as a parameter?Summary: I want to search for activities using their creation date as a parameter using OFS API Content (required): **This post was created as part of a How to Service R… -
Can I send images on an Outbound message ?Summary: I have a question about Message Scenarios notifications: do they accept images? Content (required): **This post was created as part of a How to Service Request …Renato Kermentz-Support-Oracle 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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How do I create a new group under a specific Organization ?Summary: I want to create a new group belonging to a different Organization. Content (required): **This post was created as part of a How to Service Request (SR)** Versi…Renato Kermentz-Support-Oracle 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Allow Parameter to Pass on Standard ActionSummary: When standard action of 'add_provider_inventory' is selected, trying to pass parameter of an srtype to create a message scenario. Content (required):As summary …
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How can we delete enumerations values of a property using REST APIs in OFSCSummary: I want to delete some enumerations values which I have created using the REST APIs in OFSC . How can we delete it using a REST APIs Method. Is their any method … -
what is the maximum data size we can show in a custom property of type string, line count 9? (mb/kb)Summary: A custom property is created under activity details of a type string, GUI text element and line count of 9,the question is how much data this property can uphol…
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When trying to send a REST request I get an error 403 Forbidden / Access DeniedQuestion : Why am I'm receiving an error 403 when trying to send a REST request to any of the Oracle REST APIs? **This post was created as part of a How to Service Reque…Eduardo Kimura-Support-Oracle 563 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle -
Can I reschedule an activity which is in the past ?Summary: We are trying to reschedule an activity which was scheduled for a past date. For example, if an activity is scheduled for today and it has not been handled/work…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Inventory type label in screensSummary: Inventory type label in screens Content (required): Hello, good afternoon; Do you know if there is a way to place the inventory type label in the Add/Details in…
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How do I make a resource considered in quota?Summary: I need some technicians to contribute to quota Content (required): Version (include the version you are using, if applicable): 22D Code Snippet (add any code sn…
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What maximum size & MIME types are supported for File Properties?Summary: I want to know property limitations. Content (required): 22D Version (include the version you are using, if applicable): 22D Code Snippet (add any code snippets…
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The list of messages of the chatSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): We need to know if there is a way to have a History or Report of the cha…
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How can I configure "My route" as landing page for field resources?Summary: I want to configure "My route" as landing page instead of "Activity List" Content (required): Version (include the version you are using, if applicable): 22.d C…
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Is it possible to truncate a field/property value in 'set property' message stepSummary: Truncation of value in set property step. Content (required): I am looking for a function/formula that could be used to take the first 5 characters of 9-charact…
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How do I find who changed a user password in OFS ?Summary: I need to know who changed a user's password on OFS. Content (required): **This post was created as part of a How to Service Request (SR)** Version (include the…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Why is the activity location on OFS different from Google Maps ?Summary: We have recently reported a wrong geolocation to Google Maps. We have been informed that it has been corrected, but it's not appearing on OFS - i.e. OFS still s…Renato Kermentz-Support-Oracle 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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How to make the Start, Suspend etc options available on the Manage screen ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
Is there a means to bypass the use of travel statistics and use real-time data averages?Summary: The application is providing travel time estimates which are excessively high due to learned travel times from previous activities where technicians did not fol… -
How can I adjust activity duration when suspending an activity?Summary: I need to be able to modify activity duration Content (required): I'm not able to modify activity duration until activity is again started. Version (include the…