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Field Service
Discussion List
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UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSSummary UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSContent Good afternoon Any information related to this error please? https://www.screencast.com/t/vzH8I6iCk "UN… -
Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t… -
OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac…
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Hosted plugin - set_propertySummary Hosted plugin - set_propertyContent Hi guys, We have a hosted plugin configured in our client and we have a scenario that when this hosted plugin button is click…
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Routing 2nd truck role to same techSummary What are steps to route second truck role to same tech as firstContent What are the steps to take to have routing assign a work order to the same technician that… -
Oracle Field Service Cloud SOAP authenticationSummary With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed.Content With the August 2019 (19C) release, MD5 authenticatio…
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Format geolocation property for navigation in google mapsSummary Geolocation property results include lng: and lat: and will not find coordinatesContent Can we edit the information saved in a geolocation property for easy navi… -
Cannot create required inventory without modelSummary Cannot create required inventory without modelContent Hi, I created inventory types without specifying the model property to use, since in our context/business t…
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reorder orders from toa mobileSummary In toa mobil, can the technician change the order of the orders?Content Hi.... In toa mobil is there a possibility that the technician can move the orders and or…
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Filters restricting visible activities based on activity ETA or planned time slotSummary In the activity list view, to be able to view the next activities within a specific period in timeContent Hi, Whenever a technician accesses his activity list, h…
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Show compliance alerts in List View columns and/or activity hintSummary Show compliance alerts in List View columns and/or activity hintContent Hi When moving an activity, compliance alerts are shown in the move screen (ex.: "work zo…
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Send data using Message scenario triggerContent Hi Gurus, I am trying to send a custom field status to external system(REST API/ SOAP enabled) when an activity is started. Aware this could be done using messag…
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How to reprocess the fields from OFSC to CRMSummary How to reprocess the fields from OFSC to CRM when the status in OFSC is CompletedContent HI Guru's, The incidents were completed in the field Service, but in CRM…
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Queue assignment when creating a new incidentSummary How is the default queue assigned?Content When I manually create a new incident, I see that a specific queue value is chosen from the queues available in the dro…
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Search not possible in WorkZoneSummary Search not possible in WorkZone with special character ( _ )Content Hi All, Facing issues while searching workzone with special character like _ but if searched …
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Position on Route dependencySummary How to link Position in Route just with Time SlotContent Our requirement is to just link Position in Route with Time Slot. That is time slots should determine th… -
Update a custom property via set_property Message scenarioSummary Updating the custom property which the change in Status of the PropertyContent Hello Experts, I am currently trying to update the set_property and are currently …
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Native application pluginSummary We want to Open a native application that does not have an urlContent Hi all, We want to Open a native application that does not have an url in android or ios, i…
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Copy property value from resource identity entity to activity propertyContent Dear, good afternoon, thank you can guide me or help me for the consultation I have: It is possible to create a property in the Activity entity and that it is up…
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Routing didn't pick the WorkOrderSummary Routing didn't pick the WorkOrder even though there was technician available in the GanttContent Hi Guru's, We have an issue in the instance, where the routing d…
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OFSC Demo Use CasesSummary OFSC Demo Use CasesContent Hello, Can anyone tell some of use cases in ofsc? One which im implementing is Integration Between OSC and OFSC. Likewise any such dem… -
Error Message: Early Activiation Time Not AllowedSummary Functional impacts of : Early Activiation Time Not AllowedContent I want to understand the functional impacts of "Early Activiation Time Not Allowed" warning mes…
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modify the field content of an activity that is already started?Summary modify the field content of an activity that is already started?Content HI I have a query, is it possible to modify the field content of an activity that is alre…
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Searching activity based on Activity IdSummary How can I search an activity based on activity idContent How can an activity can be search based on the activity id. In the business rules Activity Id is not par…
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Users Reporting Consistent "Offline" ModeSummary Multiple users are experiencing an "Offline" message even when they are in areas with full serviceContent Has anyone experience widespread "Offline. Sync require…
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Plugin not receiving OFSC properties valuesSummary Plugin not receiving OFSC properties valuesContent Hi, We are starting to develop a plugin that will print some properties values in the screen and then save the…
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Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour…
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Not sure what is a small arrow head meansSummary Please can someone explains the meaning of some arrow head?Content Please can someone explains the meaning of some arrow head? In below screenshot. Version 19B
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Disabling activity 'Move' conditionallySummary Can we enable/disable Move action based on a certain field value?Content Can we enable/disable Move action based on a certain field value? Currently, user can mo…