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Field Service
Discussion List
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Offline operationSummary Offline operationContent Hello today we have a problem with the operation of the Filter in offline. We have a configuration where the Field Agent can see only 2 … -
OFS Mobile within Citrix and Android EnterpriseSummary Anyone used OFS Mobile application within Citrix and Android Enterprise setup ?Content Hello, We are wondering if the OFS Mobile application can work within Citr…User_2025-02-03-17-48-08-742 20 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742 -
Is there a way to dynamically filter a report(Organization/Contact/Asset Quick Search) based on theSummary Organization/Contact/Asset Quick Search Report based logged Agent mapped Division/Business Unit wise dynamically filtered.Content Hello, I'm new to the custom sc…
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During multiple Chats new chat window overtakeSummary New Chat Window takes over instead of the current chatContent When multiple chats come in the new chat becomes the focus, and instead, I want to remain in the fi…
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Export Where's my Technician ThemeSummary Exporting custom WMT Theme issueContent When exporting a custom Where's my Technician Theme, the downloaded zip file is empty. Does anyone know how to export a c…User_2025-02-11-01-48-28-391 30 views 2 comments 0 points Most recent by User_2025-02-11-01-48-28-391
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r…
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External embedded link is not working in OFSC dahsboardsSummary External embedded link is giving "refused to connect." errorContent I am trying to embed an external link in a dashboard to view the reports created in BIP but i… -
How i can config "Where is my technician" or "On My Way"Content Hi, I need know how i can config "Where is my technician" or "On My Way" the instance of my customer not is show. see in Configuration > Themes but not exists th… -
Core Applications/Mobility Site Cache - Launching site shows blank screenSummary Launching site shows blank screen in browser windowContent Anyone else having the issue of launching the site (Core/Mobility), and a blank page displays? User ha…User_2025-01-28-01-10-43-710 32 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Inventory with Zero quantity should not be shown in the Inventory viewContent Hi Experts and fellow members, In our current setting we get all the inventory/parts data from external system for each engineer(field tech). We are trying to se… -
Hit InventorySummary Unable to add hit inventory.Content Hi All, We are trying to configure hit inventory. In the documentation, it is said that it can be configured as a send reques…
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Default Dashboard for UsersSummary Is there a way to build a dashboard and default it for a user typeContent Business is asking if we can build a dashboard and have it default for a user type. Thi…User_2025-01-28-01-10-43-710 52 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Service Window and Time slotSummary What is the difference between service window and Time slotContent Hi All, We are trying to understand the difference between service window and time slot. We ha…
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Core Application - Layout - Section Size, Spacing and Font Type/SizeSummary Can we control the section size, spacing, and/or font size?Content Hello All I am pretty green, and stumbling through setting up the Core Application (mobility) …User_2025-01-28-01-10-43-710 45 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742
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Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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REST API for Custom propertiesSummary how to set properties fields via REST APIContent Hello, we are migrating from SOAP Api to REST: we need to update some custom properties we use when we create an…User_2025-02-03-19-24-04-752 53 views 2 comments 0 points Most recent by User_2025-02-03-19-24-04-752
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Assigning the Single resources in multiple bucketsSummary Assigning the Single resources in multiple bucketsContent Hi team, We want to assign the single resource into multiple buckets, but when we drag & drop resource … -
Core Manage and Legacy Core Manage: DepreciatedSummary Core Manage and Legacy Core ManageContent Hi I am kind of confused between Core Manage, Legacy Core Manage and the option that is going away in 20D. As per 20C r…
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Statistics queriesSummary Need to know few of the statistics features and their functionality in detail .Content 1. How is the duration for an activity is calculated. If the default durat…
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activity pools – scheduled, non-scheduled, and not-ordered.Summary how to limit a number of non-scheduled activity for the resource?Content Hi folks, Is there any way to limit the number of unscheduled activities for a technicia… -
Idea Posted: Associate Assisting Activity to Team Lead's Activity on his routeSummary Associate Assisting Activity to Team Lead's Activity on his routeContent Hi I posted an idea in the idea lab. We really this feature as out of the box to simply …
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Core Manage: delete/cancel activity audit logSummary delete/cancel activity action audit logContent Is there is any way to find out who has deleted/canceled particular activity from Field service? Unable to find de…
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Assign the Single Activity to multiple TechniciansSummary How to assign the Single activity which have total duration more than one day.Content Hi Guys, How do we assign the single activity which having total 24 hours d…
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Dynamic Search Filters on Activity Dispatch boardSummary Dynamic Search Filters on Activity Dispatch boardContent Hi team, We are working on activity filters to filter out the Activities based on workzone and Work skil…
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OFSC Setup Docs & Solution design docSummary OFSC Setup Docs & Solution design docContent Hi All, Some of you were searching for setup doc and solution design template. I have attached 3 docs with this post…
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How to create a logo for the button avalable in technician mobile applications home pageSummary I need to create a logo for the button [Plugin called "Training"]present on the homepage of the technician mobile applicationContent 1. I will login to technicia…
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How to Enable Field ServiceSummary How to Enable Field ServiceContent Can anyone please guide Field service , we got mail from oracle about subscription but we havent got access to CX portal. Any …
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas…
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Multiple Login OFSC - SSO integrated with IDCSSummary Multiple Login OFSC - SSO integrated with IDCSContent We have integrated OFSC with SAML based SSO with IDP as Oracle Identity Cloud and SSO login is working fine…