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Field Service
Discussion List
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Idea privacy settingSummary How can I set/change the privacy setting on my posts in Idea Lab?Content I notice my posts on the Idea Lad are all tagged with the privacy setting "Restricted"..… -
Control start button in combined viewContent I am starting the move away from legacy manage and into the combined view but have come up against a hurdle that I need some help with and wondered if anyone has… -
OFSC-OSvC integration using ICS migration script not workingSummary Migration script not workingContent Hi Everyone, We are currently implementing connection in OFSC to OSvC using ICS. I'm following the documentation named "OFSC-… -
Custom inventory properties not available to message scenario on inventory deinstalled eventSummary Custom inventory properties not available to message scenario on inventory deinstalled launch conditionContent We have a message scenario configured to Inventory… -
Change placeholder valuesContent Hello, I want to do a "set property" where a given field (Patterns>Subject) has the value equals than {activity_start_time} + 2h. Is it possible to do this calcu… -
How to route activities at same address to one techSummary How to route activities at same customer address to one techContent Hi All, There is a requirement to route the activities at the same customer location to one t…
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Using Teamwork for Part DaySummary How to configure resources to change teams part way through the dayContent In our organisation, we have resources who work together as teams. Generally these tea…User_2025-02-03-20-28-53-847 36 views 0 comments 0 points Most recent by User_2025-02-03-20-28-53-847 -
Upload shapefile that is stored in local hostSummary Upload shapefile not accessible from a public networkContent Hi Is is possible to upload a shapefile that is stored locally in my laptop? From documentation it s…
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None of the resource API's return "email" field in the responseSummary 19c Resource management API's does not return resource email addressContent Hi All, We observed that none of the 19c version Resource Management Rest API's retur…
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Unable to customize Resource inventory formSummary Unable to remove/add properties to resource inventory form in legacyContent Hi Team, I dont see the resource inventory form in LegacyManage screen configuration …
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How to add custom properties to User OptionsSummary Wanted to add custom security fields to User Options form for tech to maintain, but unable toContent Hi Team, There is a requirement to provide flexibility for t…
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How to sort technicians list display in Move Activity operationSummary In Move Activity function the technicians are not listed in any order, is there a way to sort the list?Content Hi All, As technicians displayed during Activity M…
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Reset fields when activity startsSummary Reset fields after starting activity which was suspended beforeContent Hey everyone, We have a safety form that must be filled by technicians in Mobility in the …User_2025-02-03-21-22-33-570 41 views 7 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Documentation on standard actions like add_deinstall_inventory etcSummary Documentation on standard actions like list_inventories and list_inventories etcContent Hello Experts, Trying to find if there is any documentation for standard …
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How to remove Repeating activitySummary How to remove Repeating activityContent Does anyone know how to remove Repeating activity ? Seems like the End Date field is missing from the Work Order Details … -
How can I associate a configured survey with a Message Scenario?Content Regards, I need to send a sample configured in a message scenario associated with the closing of the work order, but in the scenario configuration screen when I … -
Check out the new forms functionality - It's greatSummary Quick overview of some of the things I've been playing with. Would be great to see what others have done!Content If you haven't got stuck into the functionality … -
Start Activity from APIContent Hi, I have tried to update the status of the activities from postman. When I run the below one, customer name is modified, but status is not modified. {"status":… -
Installation of material after sending validation of closure ReportSummary Installation of material after sending validation of closure ReportContent is presented by the functional area in which they find locations with work orders wher…
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Printing from OFSCSummary Looking to get feedback from customers that print, and how they are successfully getting OFSC data to the printed material.Content I'm currently working on an OF…
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Provider Not Specified- Integration of Oracle Service Cloud and Field Service CloudContent Hi, I am doing an integration of service cloud and field service cloud. For this using the accelerator provided by Oracle. I have followed all the steps and whil… -
Is there a way to delete inactive user sessionsSummary Is there a way to delete inactive user sessionsContent We have a user which has performed several logins without having logout. Since then, each times the user t…
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Unable to view all assigned activites under Activity tab in MobilitySummary Unable to view all assigned activites under Activity tab in MobilityContent Hello Team, Kindly suggest... I can only view 1st activity at a time instead of all a…Neha AbhayNarayan Singh-Support-Oracle 37 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Daily Extract -Zip fileSummary Daily extract settingsContent I see the daily extract zip file, but i can't seem to access the xml files individually ? Should i be able to download them individ…User_2025-02-03-20-04-02-291 46 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Activity Event Filter ExpressionSummary Filter subscription activity events by userTypeContent Our client wants to monitor activity events for specific userTypes (like callcenter and servicecenter) Can…User_2025-02-04-12-26-21-727 31 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…User_2025-01-31-00-30-38-723 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-38-723
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OFSC TriggersSummary Field Service Trigger Information: Activity Delayed and Activity Prior UpdatesContent Hello Experts, I am working on use-case based on triggers that cover the fo…User_2025-02-03-22-01-17-623 43 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Format change in service_window_start property (OFSC 19C)Summary Format changed in propertyContent Dear, good afternoon, I need help from the experts ... for 5 days that the extraction process via api rest presents me with an …User_2025-02-03-22-04-56-632 40 views 0 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
Enable APIContent Hi, I have enabled the APIs in Configuration - Application. But I got the below error. Do I need to enable any other services? {"type": "http://www.w3.org/Protoc…