You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Query on route activation for on-call shifts.

Hi Team,

Lets take a scenario where a Field Resource has a regular shift from 8 AM to 5 PM , and an on-call shift from 5 PM - 10 PM.

The route of the resource was activated at 7 AM say. Does this means that the route is activated for both regular and on-call shift and routing assigns jobs on on-call shift?

Or should the resource deactivate the route at 5 PM and the reactivate it again for the on-call shift to be active?

Please let us know your insights on this.

Thanks,

Anusree

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!