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Field Service
Discussion List
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Default date option to without time restrictionContent Hi, We have activity search icon on the top right side of OFSC. We have option to select the days for search - starting today, last 7 days, without time restrict… -
Good Map Vs Oralce MapSummary Which map is best from Google and Oracle MapsContent Please can guide about using maps service between Oracle and Google. Which one has more features and best to… -
Difference between a Group and BucketSummary What is the difference between a group and a bucket resourceContent What are the core differences between a group and a bucket resource. I know that Group cannot…
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Choosing different set of Maps from Bossiness RulesSummary Enabling the option to select different maps from Business RulesContent Hello Experts, As per our understanding, we can choose different maps from Bussiness Rule…Prashant Singh Bhadauria-122022 28 views 4 comments 0 points Most recent by Prashant Singh Bhadauria-122022 -
Unable to upload the shapeSummary Issue concerning the upload of Workzone ShapesContent Hello Experts, We are trying the populate shape for Canada Via http://biogeo.ucdavis.edu/data/diva/adm/CAN_…Prashant Singh Bhadauria-122022 46 views 0 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Shapes for work zonesContent Hi All, I am trying to configure shapes for work zones. I have uploaded the shape files for UK in a zip file( containing .shp, .prj,. shx, .cst and .dbf files) f…
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Reschedule option in End activity ScreenContent Hi Gurus, Could anyone let me whether this can be acheived or not in user type. When a technician started working in a particular activity then he/she should be …
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Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …Madhumitha Thinakaran-81772 52 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Field Service - Service RequestSummary Service Request Creation/Assignment/ApprovalContent I am reading about Service Request entity but could not found much information in the oracle docs for working…
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Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ…
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Adding Assisting Resources in Activity Detail ScreenSummary Displaying the Resources involved for a particular ActivityContent Hello Experts, We are currently working on a scenario in which we need to display the resource…
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Adding Date & Calender Field in Mobility FormSummary Adding Calendar Field to mobility formContent Hello Experts, We are currently trying to create forms that contain the Calendar Field to elect a select a particul…Prashant Singh Bhadauria-122022 48 views 3 comments 0 points Most recent by Prashant Singh Bhadauria-122022
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Can't add inventorySummary I can't add inventory in the activityContent Hi, I created an activity but i can't add inventory in it. Inventory tab has not '+' or Add button. It seems like it…
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Mobile Form OR Plugin to Pull InventorySummary We need to pull inventory from the activity in mobility applicationContent In one of our requirements, we need to push all the inventory items to the mobility ap…
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Impact on Order Processing after Upgrade to 18D from 18CContent Hi Gurus, I wanted to know if there will be any impact on the Order Processing when upgrade from 18C to 18D. If there will be any impact, what is the impact ? Th…
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create a duplicate activityContent Hi Gurus, As we know OFSC functionality of not reopening a past date activity. But how could we possibily duplicate or reopen a past date activity. Thanks, MadhuMadhumitha Thinakaran-81772 44 views 6 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…Madhumitha Thinakaran-81772 48 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, Madhu
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Call Oracle iOS app (native)Summary Ability to call iOS Mobility application locally from other applicationsContent Hi, Is it possible to call the Oracle iOS Mobility application from other applica… -
Change the standard statusContent Hi Gurus, In one of a requirement is it possible to map a custom field with the standard status field? Eg: A custom field value is changed to Released the status…
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Send notificationContent Hi Gurus, In our requirement we are integrating Oracle field service with oracle inventory cloud. Here in real time we are displaying the items and the On hold q…
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Possible to change a resource's type?Summary Is is possible to change a resource's type?Content I created a Group resource in my tree. I would now like to change it to a Bucket. Is that possible? The Resour… -
Import InventoryContent HI Gurus, Can we import resource inventory? Thanks, Madhu
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Mobility Plugin ExamplesContent Hi, I'm looking to see if anyone is able to share some examples of Mobility Plugins they've either written, or use on a daily basis. I'm not looking for code exa…
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Using Mobility Module for taking VideoSummary Using Mobility Module for taking Video of the Client LocationContent Hello Experts, we are currently working on a use case in which the Field Service Agent needs…
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Pop Up notificationContent HI Gurus, When an activity is assigned to a tech, they do receive notification via email or SMS. Is there a functionality to display pop up notification in the t…
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Assigning activitySummary directly assigning activity from tech to techContent Hi Gurus, What are the possible ways for assigning an activity from technician to technician. Other than col…
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Integrating OPA Mobile within OFSC AppSummary Potential challenges in integrating OPA mobile within OFSC AppContent Hi All, I would like to know if anyone was successful in integrating OPA mobile within OFSC… -
DailyExtract Date and TimeContent Hi We see in the daily extraction file that the request_date file shows a request_date field that brings the date but the time is not indicated, it is possible t…
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Rollback only specified status activitiesContent Hi Gurus, When a Technician is cancelled or not done will the activity automatically get rolled back to his manager bucket for these two status alone? If there i…