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Compound Workzone key - How does the system decode? — Cloud Customer Connect
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Compound Workzone key - How does the system decode?

Received Response

Hi Team,

In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we have 2 countries US (zipcode length=5) and Canada (zipcode length =6) . Hence the following are the length specified for workzone keys :- RowId = 15 and Zipcode = 6 .

The documentation says so about decoding:-

"If you have selected multiple fields (a combination of fields), you must add the length of the key for each field. If the value of the field or property is lower than the length, the application populates the remaining length with 'space' characters. This is done for all the fields and properties the Work Zone is built from.

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