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search preference selections grayed out.

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edited Aug 17, 2023 6:12PM in Field Service 1 comment

Summary:

 We show the users how to set up their search preferences. About half the users have the checkboxes by the search preference selections grayed out. They must log out of the OFS application and log in again to see the search preference selections.

Any idea why this would happen?


Version (include the version you are using, if applicable):

23B Service Update 12

Code Snippet (add any code snippets that support your topic, if applicable):

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