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Orders stuck in started status if forgotten, any fix for this?

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edited Aug 30, 2019 8:57AM in Field Service 2 comments

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Hi, 

As probably many of you know, sometimes users forget to complete their activities and forget to deactivate their routes. Sometimes activities which are in "Started" get stuck if they are not suspended/completed before the Overnight work (in business rules) ends. Please see attached picture.

Have anyone figured any way to suspend those activities automatically? Or to get a notification like "There is one activity in started status from yesterday"?

Thanks!

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