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Routing Optimization Goal Question

Received Response


We are looking for the correct routing optimization goal to achieve the following desired behavior:

Route as much work as possible allowing additional resources to be assigned work to avoid double-booking the same appointment windows to a reduced number of resources.

Content (required):

We have utilized both "Maximize the number of assigned activities" and "Maximize activities per resource ratio" optimization goals and it seems that both prefer to bulk-assign as few resources as possible, leaving other resources back in the garage (though one goal is more generous about allowing additional travel than the other). We would like routing to actually pull all resources out of the garage, if needed, to prevent one tech from getting two appointments with the same appointment window. Our expecation would be that this might mean that a tech comes out of the garage for one sole

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