Routing / Optimization
Discussion List
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Why routing run failedSummary: Routing run status: Failed Description: Routing Plan Timeout expired. Please consider increasing Time Limit value. Assignment will cause link constraint violati… -
Issue using routing configuration after 25D UpgradeSummary: The routing configuration legacy assignment rules are causing issues and showing all non scheduled activities in the routing summary which is causing confusion …
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Oracle Fusion Field Service Geocoding – Coordinates Not Found for Valid US AddressesSummary: Hi All, I’m facing an issue with Oracle Fusion Field Service Geocoding and wanted to check if anyone else has encountered something similar. I’m passing valid U…
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Use Assignment Assistant On Dispatch Console option is not availableSummary: Hi Team, We used to have "Use assignment Assistant on Dispatch Console" option in activity management options in user type general settings. We disabled it to s…
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REGISTER NOW: Oracle Fusion Field Service 26A Release Deep Dive - Wednesday, February 18th, 2026Register for the 26A Oracle Fusion Field Service Deep Dive here Summary: Register now for the webinar of our quarterly Oracle Fusion Field Service Release Deep Dive Webi… -
Routing Assigns Activities Next Day with Midnight Time to Current DaySummary: We have some activities that are being scheduled with future date and defaulted with midnight by C2M. Below are the highlighted samples with 12/16/2025 12:00 AM…
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How to default a calculated value in OFS property?I have 3 properties open in the work order page in the oracle field service. I want that the data in 3rd property is automatically defaulted by the sum of the data in ot…
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Long duration activity questionSummary: Is it possible to create a long duration activity without OFS pushing a fixed lunch time activity? Content (please ensure you mask any confidential information)…
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Assigning same routing profile to multiple buckets automaticallySummary: Hi Team We have a requirement to assign same routing profile to multiple buckets. Please suggest how can this be achieved automatically. Couldn't find API to as…
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Why routing plan comparison gives 50% assurance for morning run 2Summary: I routing run report if we click on comparison and compare 2 reports then in parameter column there is one row for Assurance for morning run 2 it is 50% and for…Pratima Pisal 26 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Routing APIs in OFSC for obtaining routing resultsHi, I am looking for OFSC APIs to get routing results like assigned, non-assigned activities with reasons. It can be achieved by downloading the routing summary within O…
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How does the system calculate the geolocation of an activity? Coordinates or address?Summary: We need to understand how the system calculate the geolocation on the map. We import to OFS activities through rest API, and we import both coordinates and addr…
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25D Consolidated CI Routing ReportHello @Dima Buldakov As per the release notes of 25D it was mentioned that "Within the Routing Summary tab, only outcomes from resultative runs of the Continuous Routing…
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auto move the unscheduled activities to parent bucket of technician that are in techs non-scheduledSummary: Assigned Activities to the technicians are moved to their unscheduled pool at the end of the day using message scenario if they are left in pending status. Now …
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Unable to view Organization column in Lead Time Insights Supply Planning CloudSummary: The Organization column is not visible in Lead Time Insights, and there is no option available to add it. This column is required to review supplier information…Sabharinath N V 31 views 0 comments 0 points Started by Sabharinath N V Supply Chain Planning and Collaboration
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How do other OFS implementations handle 'On-Call' Shifts that cross midnight?Summary: We're curious how other Users of OFS have setup their 24/7 operations. The way we work is functional, but understanding other implementations might help refine … -
Support for Routing Plan to Limit Pending Activities per TechnicianSummary: Hello Team / Experts, We are working to implement routing plan that assign the activities but the routing configuration is allowed in a way that limits assignme…
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Activities deletion after 90 days-QuerySummary: Hi Team, A query- If we create a non-scheduled or scheduled activity today, no-one works on it and activity stays in Pending status. Will this also get removed …
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Can we route (or filter) activities in Oracle Field Service based on the Required Inventory (parts)We want to implement a routing rule in Oracle Field Service where: The routing plan first checks if an activity contains any required inventory items (added under the “A…
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Auto-Rescheduling of Linked Activities in OFS (Finish-to-Start Relationship)Summary: Looking for a way to automatically reschedule all linked activities when one of the linked activities (Finish-to-Start type) is manually rescheduled by a techni… -
is it possible to re-order activities from My Route PageSummary: Hi Team, We can re-order activities using "Position in route" field in Activity Details. Is it possible to re-order activities from My-Route Page, Dispatch Cons…
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Unscheduling activity using routingSummary: HI All, I know we can use message scenario to unschedule an activity. However my client wants the same functionality to be executed using routing. This is due t…
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …