Urgent routing plan assigns activities even when it causes overtime - how to control?

Summary:

Hi Team,

Our requirement is that urgent activities should not be routed to technicians who have not activated their route.

To do this, we tested a filter in the Immediate routing plan for urgent activities, using the Activated (route activation) field with the condition "is empty", so that resources without an activated route are not assigned.

The filter works, but now I see the plan keeps assigning urgent activities to the resources with activated routes even when this causes overtime.

How can we control overtime in this case? Is there a setting in the urgent routing plan to limit.