Routing / Optimization
Discussion List
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Move activities from a primary bucket to a secondary bucketSummary: How would the routing plan be configured in addition to having the option "Move activities to the bucket instead of assignment to contractor's resource" enabled… -
Automatic Routing of bundled activities in OFSSummary: "Unable to fit bundling policy constraints" - Error in Routing Run Content (please ensure you mask any confidential information): Requirement: We have a require…
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WATCH REPLAY: Oracle Fusion Field Service 25B Release Deep DiveWATCH REPLAY: Oracle Fusion Field Service 25B Release Deep Dive Webinar Summary: Join our live webinar of our quarterly Oracle Fusion Field Service Release Deep Dive Web… -
In Multi segment activity, is it possible to calculate the time to complete automaticallySummary: In Multi segment activity, is it possible to calculate the time to complete automatically, for the remaining segments. "Scenario: I have 3 segments, with a tota… -
Why does the routing give a non-ideal sequence?Summary: We are using the Optimization Strategy below since our field resources are working with zone ratios. The ratio itself is effective; however, I'm unclear about h…
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Suspend message scenario: Apply a message step against the "Master" AIDSummary: When a STARTED activity is then SUSPENDED, we need to be able to apply a 'set property' message step against the "master" AID (the original AID). Content (pleas… -
Oracle field Service - RoutingRouting assign task to technician at 5:40 Pm were technician work schedule hours from 9AM to 05:30 Pm. Is there a way to fix this in routing. Thank you.
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bundle option is not workingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Conditional Team Formation(Vehicle and Technician) based on work skillSummary: While creating a team/crew(by drag and drop), is there a way to check certain conditions such as work-skills etc and only if it passes a certain condition allow…
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Can we send email to the destination resource using the "On Move" message scenario triggerSummary: We want to be able to message our team members (Resources) via email when an activity is assigned to them by routing (generally when customer books via self-ser… -
Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S… -
Routing with organizations from a parent bucket to two or more child bucketsSummary: We seek to do routing with organizations from a parent bucket to two or more child buckets, each with a different contracting company, competing with each other…Daniel Lacherra 21 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Routing savings Dollar ValuesSummary: Remove the savings dollar values or fix them to Zero (0) Content (please ensure you mask any confidential information): The routing summary screen displays doll…Hardik Gupta 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm…Ariel F. Alaniz 51 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Is there a session on Oracle certifications?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Optimizing Bundled Activity Routing for Linked AddressesSummary: I have the following case: Linked activities A-B and C-D, but each activity has a different route. I need to execute the routing plan, but instead of routing ac…
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Electric trucksHi, Can you tell me if Oracle have planed to adapte the system for Electric Truck? Routing option are not appropriate for Electric vehicule. Thank's! -
24A: Continious Improvement Routing Plan QuestionSummary: Hello. I am testing this new feature of OFS24A - Continuous Improvements Routing Plan. It was mentioned that the plan will be executed when the plan is seeing "…