Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Non-Scheduled (Preventive Maintenance) Activities Routing

in Field Service 7 comments

Hi Team,

We have a requirement, where in we need to run routing for a bulk of non-scheduled activities (preventive maintenance) with SLA Start and SLA End date and schedule them.

We were looking for the following capabilities:-

  1. Routing to assign these activities only on first 3 weeks of the month.
  2. Routing to not assign these activities on Mondays and Fridays.

Can these capabilities be acheived via OFSC Routing? Could some one provide some insights on these.

Also if anybody has implemented these kind of logic for Preventive Maintenance kind of activities please share the approach you have used.

Thanks,

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!