How can dispatchers/operators set an Activity as Not Done?

Summary:

I'm trying to configure "Not done" standard action screen for an specific UT

**This post was created as part of a How to Service Request (SR)

Release: NA

Summary of the question:

Which options do I have to configure this action?

Supporting Documents if any:

NA

Content (required):

NA

Version (include the version you are using, if applicable):

22.8.2

Code Snippet (add any code snippets that support your topic, if applicable):