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Capability of Plugins to handle activity and inventory related events

in Field Service 2 comments

Hi Team,

We are looking for the capability for plugins to handle following scenarios. Please let us know what all feasible and not feasible .

1 - When any of these events occur, technician start the travel / start the activity / change activity statuses / end the activity / activity not started then execute the plugin and call an external API

2 - A new inventory get assigned to the resource then execute the plugin and call an external API

3- If these are feasible , would the integration work in offline scenario?

Version 22C

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