Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Post Refresh: Test from Production; Integration from OFS to C2M seems not active. — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Post Refresh: Test from Production; Integration from OFS to C2M seems not active.

Accepted answer
22
Views
2
Comments
in Field Service 2 comments

Summary:

Hi. We have just refreshed our test environment from production. We have manually configured our test environment to ensure the integration fields are linked with our test C2M premise. During smoke-testing, when C2M sent FA to OFS, OFS was able to create it. When we completed the FA from OFS, it seem it is not executing the Complete_Activity_OFSCToSOM integration and the Oracle Application's Integration is still saying "Data transfer has not been started". Are we missing any configuration or something to run post refresh to be able to activate or start the transfer?

Content (required):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!