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Modify inventory_id parameter

Received Response
edited Sep 15, 2022 9:10AM in Field Service 1 comment

Summary: **This post was created as part of a How to Service Request (SR)

Content (required): Because the Inventory_ID code currently exceeds 9 digits in the Production environment, a change had to be made in the SAP External System, which through services (API) consults the Inventories registered to the Technicians; so that it supports up to 12 digits of the Inventory_ID; being necessary to validate said change in the Test environment before deploying it to Production. Therefore, it is necessary to know if it is possible the inventory_id parameter of the serialized Inventories can be modified up to 12 digits for the purposes of the indicated tests.

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