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Not able to Book Activity by Technician

Received Response
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edited Feb 6, 2019 7:37AM in Field Service 5 comments

Summary

Book Activity Error "Capacity category cannot be determined using provided activity fields"

Content

Hi,

We have a requirement that Technician should be able to Book Activity from Mobile Device. I have configured workskills, workskill conditions and time slots. also configured capacity categories. while trying to book activity, i am getting the below error message on Time Slot Screen.

Error Message "Capacity category cannot be determined using provided activity fields"

Screenshot attached for your reference.

Book Activity--> Updated required fields  -->Click Next-->Time Slot Screen-->Error Message "Capacity category cannot be determined using provided activity fields"

Thanks,

Anil

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