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Child resources inheriting work zone from Parent

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edited Mar 2, 2018 11:07AM in Field Service 2 comments

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Hi Gurus,

I have studied in OFSC documentation like, child resources will inherit the work zones from parent, if we don't configure any work zone for child.

But in our case, it didn't work. We have created a bucket with some child resources under it and gave work zones to bucket and kept a child resource without any work zone, but when an activity is created at bucket level, it didn't get routed to child saying the reason as resource doesn't have required work zone.

Please guide me, if there is any configuration change required.

 

Regards,

Ramya V

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