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Field Service
Discussion List
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Error with Move APIContent Hi, Since the recent upgrade to 18B, we have noticed an REST API issue experiencing the following: This is for moving an activity from a resource to a "rejection…User_2025-02-03-20-28-53-847 12 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847 -
Getting both value and label of enum property in REST APIContent Hi Gurus, We have created one enum property with value and label. In OFSC REST API, for that activity,i can able to get only the label of enum property. Is there…User_2025-02-03-21-38-01-427 25 views 2 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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Change in RouteContent Hello Guys, We need you expert opinion on the below scenarios. 1. If the field agent changes his route while delivering a product will it change its Travel time?…User_2025-02-03-22-01-17-623 23 views 3 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Push data to 3rd party systemContent Hi All, Can anyone tell on how to push data to 3rd party system, provided the 3rd party system has given webservice. And as well as receive data from 3rd party s… -
Repeating and Mass ActivityContent Hi All, The scenario is to assign activity to a team consisting of both day shift and night shift technicians. While selecting mass and repeating activities in t…
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Event SubscriptionContent Hi, if I use Event subscription from the REST API's for e.g activity moved, using the GET method I will get a list of attributes back from OFS (see code Block). … -
Same time slotsContent Hi comunnity. I need that two activities with the same time slot don't book at the same technician, if an interval is filled do not be allowed book other activit…User_2025-02-03-19-39-16-500 28 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Routing OptimizationContent Hi Gurus , We are looking into various prospects of routing to come up with the best routing plan and would satisfy our business needs . If it would be a great h…User_2025-02-03-22-01-17-623 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Move activities automaticallyContent Hi community. I need that the activities un completed at the end of the day be moved automatically for the next day, and this activities has to be moved at an sp…User_2025-02-03-19-39-16-500 24 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Daily ExtractContent Hi All, Instead of download of records can we push the data to another system using Daily extract? Thanks, Madhu
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Main ResourceContent Hi, What is the use of adding main resource in user(Resource Setting-> User). I found there is no difference in selecting the main resource. Is there any functio…
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Activities Distribution between ResourcesContent Hi Everyone I have a requirement to automatically assign activities from the bucket to the resources assigned to the Bucket automatically. I have created a Resou…User_2025-02-03-22-07-00-275 14 views 2 comments 0 points Most recent by User_2025-01-31-00-30-32-814
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Consume WebserviceContent Hi, Can anyone let us know the steps to consume webservice in oracle field service. Thanks, Madhu
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Mass populate quotaContent Hi community. Could someone explain me how to fill the quota using mass populate please? I'm doing this, I fill one or more blanc space > save > go to "mass popu…User_2025-02-03-19-39-16-500 34 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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No routing some bucketsContent Hi community. I need that some activities on bucket don't be routed, I mean, this activities have to stay on the bucket until we decide take them out. I apprecia…User_2025-02-03-19-39-16-500 15 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Updating the Not Done Activities to the Source systemContent Hello Gurus , We are Currently working on the following use-case .The Activities are sent from Service Cloud to Field Service during the start of the day , these…User_2025-02-03-22-01-17-623 24 views 1 comment 0 points Most recent by User_2025-02-01-07-02-40-559
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Bucket & Work Zone allocationContent Hi, I'm looking for more information relating to Bucket & Work Zone configuration within OFSC Core please. As I understand it the product appears to allows Work … -
Field Engineer Not viewing activityContent As an admin activities from the bucket has been distributed to field engineer. But when the field engineer logs in those activities are not available. Please hel…User_2025-02-03-22-07-00-275 31 views 0 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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Quantity values negativeContent Hi All, For non serialized inventory we have noticed that the quantity values can go to negative in OFS. That would mean if I have a non-serialized inventory in … -
Company Settings not foundContent Hello, I am actually integrating Oracle Field Service with Oracle Service Cloud using TOA Field Service Cloud/Oracle Service Cloud Integration and Configuration …
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Api ConfigurationContent Hello, I think I am using the latest version of Field Service. I am trying to integrate Oracle Field Service with Oracle Service Cloud using the accelerator but …
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Assigning a single activity to multiple resourcesContent Hello Gurus, I had a query. I am trying to achieve a functionality where, an activity gets assigned, it should get assigned to all 7 resources who are part of a …User_2025-02-03-20-16-47-345 22 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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OFSC integration with OSVCContent Hi everyone, I have successfully integrated OFSC with OSVC. A service agent can create an activity from OSVC, but when I'm updating activity status from OFSC it'…
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Integrating Field Service with Service Cloud using acceleratorContent I am actually integrating Oracle Field Service with Oracle Service Cloud using the accelerator. After importing the php files, workspaces, reports in Oracle Serv…User_2025-02-03-19-04-27-500 17 views 3 comments 0 points Most recent by User_2025-02-03-19-04-27-500
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Character restriction on fieldContent Hi community. ¿Have anyone configured a restricción for a field? I need to limit a field, it's a field where the technician must write the field notes, but this …User_2025-02-03-19-39-16-500 30 views 2 comments 1 point Most recent by User_2025-02-03-19-39-16-500
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Routing filterContent Hi community. I'm trying to make a filter to a routing plan, but I need to see the activity types, but I can't, for example, I need to apply the filter for the t…User_2025-02-03-19-39-16-500 35 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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How to set up a bucket?Content I am integrating Oracle Field Service with Oracle Service Cloud using the accelerator. I need to do the following as part of configuring Field Service: To access…User_2025-02-03-19-04-27-500 18 views 2 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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Segregating Resources during Routing , Based on Resource OvertimeContent Hello Gurus , We are currently working on a use case in which we have two set of Resources . * The First set of resources should not have activities assigned to …User_2025-02-03-22-01-17-623 24 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Inefficient routes when running routing over multiple days.Content As a business, we have some field teams who deal with entirely planned work. As a result we would like to route activities up to 28 days ahead of time. Currently…User_2025-02-03-20-28-53-847 23 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Cloning of test instance to production in OFSCContent Hi Gurus, When we create a junk value in test environment and if we delete it, ID will be still existing in the backend. So when we clone the same to production …User_2025-02-03-21-38-01-427 41 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185