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Prevent visibility to a button prior to route activation — Cloud Customer Connect
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Prevent visibility to a button prior to route activation

Received Response
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Comments
edited Jun 9, 2020 7:00PM in Field Service 3 comments

Summary

We're looking for a way to prevent the visibility of a button before a technician activates their route

Content

We're looking for a way to prevent a button from being visible on our technician profile until the technician activates his/her route. This button will be located at the top of the tech's screen where the Start and Complete buttons are. I'm not seeing an option to affect visibility of the button based on the tech's activation status, though. Does anyone know if this possible?

Version

20B Service Update 5

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