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Field Service
Discussion List
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Can customer use TOA Rel Feb 2017 internal plug-ins or are those only for Oracle product...Content http://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAADU/FAADU.pdf page 8. Internal plug-ins affect the behavior of the Oracle Field Service Cloud platform an… -
TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I … -
Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…
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Oracle Field Service Cloud Integration with EBSContent Current System Info: We are using Oracle EBS 12.1.3 version. We have weblogic basic addition installed (on to middleware) and on top of that we have discoverer f…
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Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…
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Barcode scanning featureContent 1) Do we have barcode scanning feature - to scan barcode for inventory in Oracle Field Service Mobility ? 2) If so, how do we access / use the feature using the …
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How to use the navigation view of Maps - Oracle Field Service?Content Hi Guys, I have a question about Oracle Field Service, is it possible to navigate using the GPS/Maps of Oracle Field Service? I'm able to view the "direction" in…
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Oracle field service cloud and Siebel integrationContent Hi, I am trying to make the outbound from TOA to Siebel on premise to work but the TOA outbound configuration expects a '.com' public domain for the external sys…
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Using Smart ForecastingContent Hi All, One of our customer is looking for using Smart Forecasting module in OFSC. They have NOT enabled Quota Management (Resource Settings --> Resource Informa…
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WADL fileContent Hi All If anyone know how to generate WADL file or have link to download WADL file please let me know
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How to configure Oracle Field Service?Content We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well. Please let us know how to configure Oracle Field S…
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Configuring Routing ProfileContent Hi All, I was trying to run the routing feature in OFSC on bucket with two activities in pending status. After running the routing plan I get an error 'No provid…
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Resource WorkZone Mismatch ErrorContent Hi, When I try to move activity on Core Manage Interface via drag and drop I am getting "Resource workzone mismatch" error. The 2 resources have the same work zo… -
New Field Addition UPDATE in Notifications in Oracle Field Service CloudContent Hi All, Oracle Field Service Cloud. I want to add a property field in the Notifications Configuration-> Notification -> Activity -> Update Activity (New Field) T…
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Using the list of Technicians to populate a combo boxContent I’m looking for a property that contains a list of technicians that I can add to a mobile form. Or, I would like to create a custom property that uses the techni…
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Travel time alternativesContent Hi, This is a question around travel time computation within OFSC. OFSC offers predictive travel and google maps integration for travel time computation however …
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Single Sign On Capability in OFSCContent Hi, Does OFSC support Oracle Single Sign On for login? Version Oracle Field Service Cloud
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Move activities between techniciansContent Does OFSC supports movement of activities between technicians during routing process? If yes how can this be achieved? Thanks Version Field Service Cloud
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Datasource MappingContent Hi All Has anyone connected SFDC to OFSC datasource and made use of external data source object details in sfdc. I am trying to do same, unfortunately do not kno…
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Stop booking activities once quota consumed is 100%Content Hi, I have enabled %stop booking for a time-slot/Capacity Category combination. So once Quota used = Total quota for a time-slot/capacity category combination no…
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Drip feed assignment capability in OFSCContent Hi All, Just wanted to understand whether drip feed assignment capability exist in OFSC? Thanks Shilpa Version Field Service Cloud
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How to activate routing plan for a bucket ?Content How to activate routing plan for a bucket ? Edited by eleep to have a more specific subject title.
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OFSC vs Oracle Service cloudContent How Oracle Field Service Cloud differs from Oracle Service Cloud?
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Outbound Request from OFSCContent Hi All Is there anyway we can capture the request being sent by OFSC to external system when external system notification is triggered by OFSC.
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ETA WorkforceContent Hi All Has anyone work with ETAWorkforce app. if yes please let me know the configuration details. i keep getting error unable to connect to TOA
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SOAP get_activity API gives blank responseContent Hi, I am trying to hit get_activity with a valid activity id but still it gives blank response. Request: 2016-09-29T12:45:31+05:30… -
SOAP Ui to OFSCContent Hi All I am trying to create activity by using soap ui. I am getting the following error 17 Can't create activity: 65574: insert_appointment: The 'workTypeId' ma…
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How to generate auth_string tag using SHA256Content Hello, I am generating auth_string using below procedure: SHA256("2016-09-27T19:01:31+0530" + SHA256( "password" + SHA256("soap"))) soap --> 736BC2D4E0945110E88F…