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Route Re-optimisation

Received Response
edited Apr 22, 2020 4:22PM in Field Service 2 comments


Re-optimize or re-route all the assigned activities if a new activity is added to the bucket.



We have a routing plan which is configured to run every 5 minutes.

We need to re-optimize/re-route all the assigned activities if a new activity is added to the bucket. 

As per the current design, only the newly activity will be considered and will be routed.

Is there any configuration which helps to achieve this?

Below are few factors which needs to be considered.

1. Activities should honor the time slot.
2. Late arrival is not allowed.

We cannot change the route schedule as it have impact on business process.

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