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How to schedule a Lunch Break in fixed window

Accepted answer
edited May 28, 2020 2:47PM in Field Service 4 comments


Lunch break from 12 - 13:00


Hi Community,

How did we schedule a lunch break in fixed time,

I have created 

a. Regular shift 08 - 17. Then added activities to it for Lunch Break (12-13:00 hrs), This is repeated daily. I had created activity type for Lunch Break (under Internal Activity Group) and corresponding time-slot too (12-13:00)

b. Add the shift (08-17) to work schedule.

c. Update the resource calendar with the newly created work schedule as per point b.

I could see that activity is added to the technician for Lunch Break but problem it does not show up at fixed time of 12-13:00  in gnatt view of the technician so that no other activities can be booked during that time of Lunch break.

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