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Custom Activity Status

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edited May 20, 2020 9:02AM in Field Service 1 comment

Summary

Adding Custom Activity Satusu

Content

Hi Community,

We have new requirement on Activity Status as below,

  1. When Activity is in Bucket, status will be - Pending (OOTB)
  2. When Activity Assigned to resource - Scheduled -(Custom)
  3. When Activity accepted by Resource -> Accepted (Custom)
  4. When resource moved to scheduled region -> Assigned (Custom)
  5. When Activity Started --> Working (Started) (OOTB, Can rename from Glossary)
  6. When Activity Completed -> Completed (OOTB)
  7. When Activity Close --> Closed (Custom)

How we can achieve this in OFSC, Please share your thoughts.

 

Regards,

Ramesh

Version

20B
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