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TOA / OFSC screen embedding in Service cloud browser Control

edited Sep 14, 2017 4:48AM in Field Service 7 comments

Content

Hi All,

Has anyone successfully implemented launching TOA within Rightnow workspace tab? I have added OFSC url : https://Login.etadirect.com in Service cloud WS as Browser control. The page is not being loaded.Its a blank screen which gets displayed. I am not even getting the login screen. 

Can anyone suggest how this can be achieved? Also if credentials can be passed directly in the URL ? So that agent do not have to type his credentials.

If this browser Control approach is correct or not.

I have also tried through Content Pane add-in which opens a browser Control in a new content pane but there also the page is not getting loaded.

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