To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Field Service
Discussion List
-
Deletion of the routed ActivitiesContent Hello Experts , We are currently working on a use case which has following Scenarios : * A set of activities are created in OFSC from Service Cloud . * The Activ…User_2025-02-03-22-01-17-623 16 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418 -
Manual Activity CreationContent Hi Gurus, I am new to OFSC. I tried to create activity manually as per the document link. https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FACMU/CoreManage… -
Expiry of SubscriptionsContent I have created a subscription with a couple of events, I got an ID(say ID1 and a page number PG1) , I have left it idle for 36hrs and the subscription has expire… -
Creation of Activity Work skillsContent Hi Experts, I am trying to send the skills needed to do a job against an activity. I am unable to find the JSON object in the API documentation. Below is the lin…User_2025-01-29-17-52-39-333 14 views 4 comments 0 points Most recent by User_2025-02-01-09-01-51-418
-
Adding multiple Activity Type in the Blocking ConditionContent Dear Experts , We are currently working on a scenario in which we need to add multiple activity types to the blocking condition . That is in Blocking conditions …User_2025-02-03-22-01-17-623 17 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
-
Multiple Workzone keys for one workzoneContent Dear Experts, Can we have multiple WZ keys for one WZ ? If yes, then what is the syntax? Are these WZ key comma separated or anything else separated ? Regards, V…
-
BI Tool compatibility with OFSCContent Dear OFSC experts, Do we have any compatible tools which can take OFSC data as input to publish some flexible reports. Regards, Vivek Kumar Version 17.8
-
Unable to delete pending tasks in OFSCContent Hi, We are now dealing with multi day tasks, which can have more than 1 segment. I observed that when i delete pending activities, OFSC deletes it from that part…User_2025-01-31-22-24-47-317 12 views 2 comments 0 points Most recent by User_2025-01-31-22-24-47-317
-
How to fetch the Activity details using SOAP APIContent Hi Team, I'm trying to get all the activity ID's based start time and status=accepted using SOAP API. So for this scenario I have taken outbound wsdl of TOA but …
-
Handling multi day task status from external systemsContent Hi, We integrated OFSC with external mobile application. We are using Multi day tasks in OFSC and especially facing problems in handling the status updates from …User_2025-01-31-22-24-47-317 27 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
-
Assisting ConfigurationContent Hi Team, I was trying to implement Assist functionality in my function. I had selected the action link create_teamwork and put it in resource hint screen. Also, …User_2025-01-29-17-52-39-333 29 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
-
Usage of Districts for RoutingContent Hi, We have a use case in which the customer is using Districts in the Address. Based on the Districts specified the Activities should be routed to the resources…User_2025-02-03-22-01-17-623 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Rest APIs for searching activities assigned to a resourceContent Hi, As a part of integrating OFSC with Mobile, We have a requirement to retrieve and display all the activities associated with a resource for a given day or giv…User_2025-01-31-22-24-47-317 23 views 3 comments 0 points Most recent by User_2025-01-31-22-24-47-317
-
Obtaining The List of Location IDContent Hi , We are currently working on the scenerio in which we need to pass the Location ID of the Resource that is The Start Location and End Location of the Resourc…
-
Procedure to send the Custom Fields in the Outbound MessageContent Hi , We are trying to add a custom Field in Body of message pattern but unfortunately it is showing "Body pattern contain the wrong tag" ,could anyone suggest us…
-
How to delete Activities in Field Service?Content Hi Is there a way to delete an activity which is not in pending state in Field Service cloud? I want to delete the activities which we created for testing purpos…
-
Obtaining the Route ID after the Activities are routed for a particular resourceContent Hi , We have a use case in which we need to obtain the Route ID after the activities are routed for a particular resource . We have seen in Daily Extract that Ro…User_2025-02-03-22-01-17-623 25 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Hiding Engineer address details from OFS users - GDPRContent The GDPR will apply in the UK from 25 May 2018. The GDPR means any personal data held needs to be held for a legitimate business reason and anyone having access …
-
Travel time outside of Shift timeContent Hi All, I'm not sure if other OFSC customers have thought about this as a requirement previously. We have raised an Idea in the Idea labs today which would allow…User_2025-01-29-00-17-24-665 37 views 1 comment 0 points Most recent by User_2025-01-30-23-38-37-607
-
Invoke WSDL from OFSCContent Hi, We have a requirement to send few activity updates to an external system. Can anyone guide me how to invoke a WSDL from OFSC? Can we use message notification…
-
How to enable SSO in OFSCContent Hi, Has anybody implemented SSO in OFSC? If so, can you please share any related documentation? Thank You Version OFSC 17.2
-
Remove blank vlaue from enum propertyContent Hi All, How can i remove the blank value from any enum property. Thanks Shilpa
-
Visibility on linked activitiesContent Hello everyone, A customer would like to highlight the activities that are related in the GANTT or LIST view. I was thinking about creating a filter that could f… -
Adding On Call Between a ShiftContent Hi, We have a use case in which a resource works for Morning shift(9am to 12 pm) and Evening Shift (3pm to 6pm) in a single day . Since we cannot add two shifts …
-
Setting Activity colour by a custom propertyContent Does anyone else need to set a colour of an activity by another property other than Status? Due to our CRM system having multiple Status - Scheduled > Dispatched…User_2025-01-29-00-17-24-665 33 views 1 comment 0 points Most recent by User_2025-02-03-17-48-08-742
-
Can we upload work schedules in bulk in OFSCContent Hi, Is it possible to upload work schedules into OFSC and assign them to resources? Thank You Version OFSC 17.2User_2025-01-31-22-24-47-317 33 views 7 comments 0 points Most recent by User_2025-01-29-00-17-24-665
-
2 Man simultaneous tasks displayContent Has anyone else thought of a way to display 2 tasks which are linked together? We have a few types of jobs in our industry which require 2 resources to attend. T…
-
Work skills sharing behavior in routingContent Hi All, I am trying to explore ‘Skill Sharing’ behavior of the WorkSkill in OFSC, but not able to figure out the difference between ‘maximal’ and ‘no sharing’. I…
-
Master activity in Multi-day activityContent Dear All, Is there a way to see master activity on GUI of the scheduled multi-day activity. Thanks Shilpa
-
Multi-day activity assignment to multiple resourcesContent Hi All, Please let me know how to assign multi-day activity segments to multiple technicians . The multiday activity is created on a bucket. The requirement is t…