Message scenario: add_activity also sends message when moving activity
I want to send email to certain technicians/dispatchers via OFSC Email message scenario, whenever an activity with certain conditions is created to OFSC. Also, I would like to send only one email, for example at 12:00 which includes all urgent tasks for the day.
What I've done so far, I have message scenario with launch condition add_activity. It sends email every time a new activity with matching conditions is created, so it is working as intended, but I have couple of issues:
- Why does it send email when we move activity between resources/buckets? I want email only when the activity is