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Using message scenario to suspend and move activities

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edited Oct 11, 2018 6:57AM in Field Service 2 comments

Summary

How to suspend a single day activity and move same to the following day using message scenarios?

Content

Hello,

I have a single day activity which when suspended, I want same to move to the following day (excluding weekends). Actually, when an activity is suspended, a pending one is created for the same day. However, I need this pending activity to move to the following day. I can't seem to find a correct activity message placeholder to move the activity to the next day when suspended.

Thanks for any advice.

Version

Oracle Field Service Cloud 18C
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