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Working on past activity

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edited Mar 13, 2019 6:44AM in Field Service 10 comments

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Hi Gurus,

As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever. 

Is there any way to move the past activity. In our customer scenario the technician may not start the activity in the allocated day. In case if he misses to reschedule the activity what are the cases to clone/move the activity to the current date without making the activity to stay in past date without any response.

Thanks,

Madhu

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