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SCORM Bookmarking Lost — Cloud Customer Connect
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SCORM Bookmarking Lost

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edited Apr 28, 2020 11:29AM in Learning

Summary

SCORM Bookmarking Lost

Content

We have discovered that SCORM bookmarking is lost when a user has internet connection loss.   We have a lengthly compliance course,  the user completes several sections over multiple sessions.  Bookmarking works as expected on every resumed attempt.   

The user encounters an internet connection drop, when internet is restored, the user attempts to resume the activity.  All previous bookmarked attempts are reset.  The user must start the course from the beginning.   We tested this use case on SCORM cloud and we do not encounter this issue only in OLC.

Any customers dealing with this issue? If so, did you raise this to Oracle?

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