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Customer Refund in different Currency

edited Apr 29, 2020 4:44PM in Payables, Payments & Cash Management 6 comments

Summary

Customer Refund in different Currency

Content

Business would like to issue Customer Refund in USD Currency. Business case as follows:

Ledger currency in THB.

AR Credit Memo created in EUR on 1 April 2020.

Would like to Issue refund to Customer in USD currency on 20 April 2020. (There will be exchange gain/loss for creation date/ actual issue date)

I don't see currency change option while issuing refund to customer. This currency defaults from Credit memo i.e., EUR Currency.

Do we have any workaround or option to issue Refund in USD currency.

I checked AP side also, there is no option to change currency once payment process imports from AR side for customer payments. As this is business case,customer don't want to change the process.

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