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    Unalbe to Access Oracle Learn Setup

    edited May 9, 2020 9:40PM in Learning 4 comments

    Summary

    You cannot access this page because no person ID exists for your user name

    Content

    Hi All, 

     

    New to Oracle learn. I am trying to access the setups for Learn under My Client Group--> Learn. When I click on setup or Admin or catalog I get the below error:

    "You cannot access this page because no person ID exists for your user name".

     

    I am not an employee nor I have an employee record in the system to go to Manage Accounts and get this fixed. I am a non-employee or administrator who needs to provide support to the customer. 

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