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Receipt method on AR transaction

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edited May 11, 2020 11:10AM in Receivables & Collections 2 comments

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Hello

I'm doing a release testing for AR on 'The receipt method and payment instrument are retained if a completed transaction needs to be set to incomplete.' However, I can't find anywhere on the AR transaction to enter the receipt method. Has anyone experience this before?

 

I have customer, sold to and paying customer entered but still can see payment method/receipt method appearing under Payment tab. When I completed the transaction, I can see the payment method is appeared. Is this a standard? If so, we can't prove that the receipt method and payment instrument are retained if a completed transaction as per the test details (screenshot 2) then. Any advice on this please?

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