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Changed username and now user cannot login to OTBI

edited May 13, 2020 7:28PM in Reporting and Analytics for HCM 8 comments

Summary

Changed username and now user cannot login to OTBI

Content

Hello,

We had to change the username for an existing user and now the user is unable to login to OTBI. He gets the http server error - "Error 500--Internal Server Error", whenever he clicks on 'Browse Catalog'. He is able to access all other areas OK but just not the OTBI. After changing the username, I ran these below jobs. Are there any other jobs I need to run? 

  1. Import User and Role Application Security Data 

  2. Send Personal Data for Multiple Users to LDAP

  3. Send Pending LDAP Requests

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