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GA ANNOUNCEMENT - ADW now offers a 99.95% SLA — Cloud Customer Connect
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GA ANNOUNCEMENT - ADW now offers a 99.95% SLA

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edited May 14, 2020 9:16AM in Autonomous Database

Summary

The service level agreement for ADB has just been published and it applies only to the deployment of an Autonomous Database on shared infrastructure.

Content

The service level agreement for ADB has just been published and it applies only to the deployment of an Autonomous Database on shared infrastructure.

In the event an Autonomous Database Service on Shared Infrastructure does not meet the "Service Commitment" then customers will be eligible to receive Service Credits. Note - there are specific definitions of key terms in the pillar document that you should read and understand.

 

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