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'View Approval Task' button is greyed out

edited May 26, 2020 12:36PM in Learning 3 comments

Summary

Under the 'Learners' tab, I tried to search for noncatalog requests requested by employees to view the approval task and the 'View Approval Task' button is greyed out and could not be clicked.

Content

As you can see in the attached image, I'm at the 'Learners' tab and i would like to know at which approval task is this particular request at. Hence, I clicked on it, clicked on 'More Actions', but was unable to select 'View Approval Task' to see at which stage of approval is this request at.

Anyone facing the same issue?

Regards,

LinKai

Version

20B
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