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custom alerts in absence management module

edited Jun 4, 2020 3:02PM in Workforce Management 1 comment

Summary

custom alerts in absence management module

Content

Hi I am looking to create custom alerts to groups of people based on certain absence types and not for all absences. Is it possible to achieve this by configuration? Or we do need to use alert composer?

For example : 1) When a new absence is created (not updated) in the absence plan : `Sickness`, and the `Absence Type` is not `Sickness Industrial Injury` or `Sickness Work Related` then we need to send alerts to the employees manager and managers manager (manager + 1)

2) When a new absence is created (not updated) for absence plan : `Sickness`, and the `Absence Type` is `Sickness Industrial Injury` or `Sickness Work Related`then we need to trigger alerts to the employees manager and managers manager (manager + 1)

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