Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
External Supplier Registration Requests are Automatically Being Rejected — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

External Supplier Registration Requests are Automatically Being Rejected

Accepted answer
20
Views
4
Comments
edited Jun 5, 2020 11:48AM in Supplier Management 4 comments

Summary

Registration request is automatically rejected when the are separate participants for Prospective and Spend Authorized requests active

Content

We have the external supplier registration approval requirement as follows:

1. Prospective Registration: Use an Approval Group (A) in the Parallel Approval First Responder Wins Participant

2. Spend Authorized Registration: Use a different Approval Group (B) in the Serial Approval Participant

When the two are activated, the external supplier registration requests are automatically getting rejected. If I disable one, the approval requests are arriving correctly for action.

I have created both the rules in the First Stage. I had tried placing in separeate stages, but the same issue occurs when both are active.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!