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External Supplier Registration Requests are Automatically Being Rejected

Accepted answer
edited Jun 5, 2020 11:48AM in Supplier Management 4 comments


Registration request is automatically rejected when the are separate participants for Prospective and Spend Authorized requests active


We have the external supplier registration approval requirement as follows:

1. Prospective Registration: Use an Approval Group (A) in the Parallel Approval First Responder Wins Participant

2. Spend Authorized Registration: Use a different Approval Group (B) in the Serial Approval Participant

When the two are activated, the external supplier registration requests are automatically getting rejected. If I disable one, the approval requests are arriving correctly for action.

I have created both the rules in the First Stage. I had tried placing in separeate stages, but the same issue occurs when both are active.

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