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Provide a ERecordPayload attribute value error when submitting quality results

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edited Jun 5, 2020 5:55PM in Quality 2 comments

Summary

Error message when submitting inspection results-ErecordPayload attrbute value

Content

We are getting this error (see attached screenshot). Error message states-You must a value for ERecordPayload attribute. A document in metalink states that issue is related to special character '&' in plan or characteristics. Have verified and we donot have this special character in plan.

Our plan name is: DC Stent Preparation (7.4.2) 10-0220

Inspection Char: Measure Purified Water Volume (7.4.2) 10-0220

We were advised on a previous issue that special characters to avoid are: "&", "'", "\"", ">", "<" and these characters are not used in plan or characteristics

Thank you.

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