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Issues in selecting Shipping Method

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edited Jun 9, 2020 4:46PM in Commerce 1 comment

Summary

Unable to select the Shipping Method after enabling Tax Processor

Content

Hi Everyone,

We have enabled Avalara Tax Processor in our CX Commerce application. And when tried to continue with the Payment, we are getting an error message for checking shipping address, even though the address has been provided. Also the Shipping Method option itself is geting disabled.

But when we tried the same process by disabling the Tax Processor, the issue is not appearing.

Kindly help us in resolvinng the issue.

Thanks,

Archana

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