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Helpdesk Knowledge Articles

Received Response
edited Jun 11, 2020 9:14AM in Work Life Solutions 3 comments


Example of Knowledge Articles


Good morning,

I am hoping the community can help me. We are thinking of implementing the Knowledge Base to compliment our HR Helpdesk offering. However we are really struggling to find any really pleasing examples of Knowledge Articles. This would be a professional looking document using HTML, CSS and Javascript to fit our company's brand and along the lines of what you would find on industry leading knowledge solutions.

Oracle are not able to provide any examples and we have experienced issues using anything other than basic HTML.

I was wondering if anyone who is using this feature would be willing to share examples of their knowledge article styling and layout?

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