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400 Bad Request Error-HCM Mobile Payslips

edited Jun 18, 2020 2:46PM in HCM Mobile


400 Bad Request Error-HCM Mobile Payslips


This week we have had several users report an issue with viewing their payslips in the HCM Mobile app. (20B/

Payroll administration is not RUX yet, but ESS (including payroll for ESS) is.

For those that are reporting this issue, they can navigate to Pay -> Payslips on their phone, but when they go to click on the link to an individual payslip, they get a 400 Bad Request error.  All who have reported this state that this issue is new.  Most would have last tried to access payslips on or around May 29, and at that time apparently this was working fine.  It's when people started to try and view June 12 payslips that they started reporting this.  This is happening for all payslips however, not just June 12.

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