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On e-Signature Action 'Receive' Quote Status should change to Customer Approved/ Customer Rejected

Received Response
edited Jun 26, 2020 6:13AM in Configure Price Quote 1 comment


When customer approves and signs the document, the eSignature status changes to Signed and when rejects it, eSignature status becomes rejected. Can another field can change based on Signed/ rejected?


We are using e-Signature to get the approval from Customer. There is a ootb functionality, that when Customer signs, the e-Signature Status becomes 'Signed' and when Customer rejects, e-Signature Status becomes, 'Rejected'. Both this happens when e-Signature 'Receive' action is triggered. 

So when the Receive action is getting triggered, based on signed/rejected, how can I change my Quote Status to Customer Approved / Customer Rejected without performing any action?

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